Simple, Transparent IT Pricing
No hidden fees. No surprise invoices. Published per-user pricing for teams of 5–49, and custom Enterprise plans for organisations with 50 or more users.
Essential
/user/month
5–49 users
Best for: Small teams, low IT risk
- ✓ Remote helpdesk (Mon–Fri 8am–6pm)
- ✓ Patch management & updates
- ✓ Endpoint antivirus & firewall
- ✓ 24/7 remote monitoring
- ✓ Email security & spam filtering
- ✓ Cloud backup (daily)
- – On-site support
- – Advanced EDR / MDR
- – vCIO / IT strategy
Professional
/user/month
5–49 users
Best for: Most Mississauga SMBs
- ✓ Everything in Essential
- ✓ 24/7 helpdesk support
- ✓ Advanced EDR (endpoint detection)
- ✓ Microsoft 365 / Google Workspace admin
- ✓ Security awareness training (quarterly)
- ✓ On-site support (2 visits/month per client)
- ✓ Disaster recovery planning
- ✓ Quarterly business review
- – MDR / compliance reporting
Advanced
/user/month
5–49 users
Best for: Legal, dental, accounting firms
- ✓ Everything in Professional
- ✓ Managed Detection & Response (MDR)
- ✓ Compliance support (PHIPA, PIPEDA)
- ✓ vCIO — IT strategy & roadmap
- ✓ Unlimited on-site support
- ✓ Cyber insurance documentation
- ✓ 1-hour SLA for critical issues
- ✓ Monthly executive reports
Enterprise
volume pricing
50+ users or multiple locations
Volume pricing and a plan shaped around your organisation, quoted after a free assessment.
- ✓ Services from any plan, combined for your organisation
- ✓ Volume pricing for 50+ users
- ✓ Co-managed option — we work alongside your in-house IT team
- ✓ Mix plans by team, department or location
- ✓ Phased onboarding and rollout plan
Available Add-Ons
VoIP & Unified Communications
From $15/user/month
CCTV Installation & Service
Project-based quote
Cloud Migration
Project-based quote
Network Installation
Project-based quote
Full Plan Comparison
See exactly what's included in every tier — side by side.
| Feature | Essential $99/user | Most Popular
Professional $149/user | Advanced $199/user |
|---|---|---|---|
| Helpdesk & Support | |||
| Remote Helpdesk | Mon–Fri 8am–6pm | 24/7 | 24/7 Priority |
| Response SLA (Critical) | Same day | 2 hours | 1 hour |
| On-Site Support | — | 2 visits/month | Unlimited |
| Dedicated Account Manager | — | ✓ | ✓ |
| Monitoring & Maintenance | |||
| 24/7 Remote Monitoring | ✓ | ✓ | ✓ |
| Patch Management | ✓ | ✓ | ✓ |
| Asset & Inventory Management | ✓ | ✓ | ✓ |
| Quarterly Business Review | — | ✓ | ✓ |
| Monthly Executive Reports | — | — | ✓ |
| Cybersecurity | |||
| Endpoint Antivirus & Firewall | ✓ | ✓ | ✓ |
| Email Security & Spam Filtering | ✓ | ✓ | ✓ |
| Advanced EDR (Endpoint Detection) | — | ✓ | ✓ |
| Security Awareness Training | — | Quarterly | Quarterly+ |
| Managed Detection & Response (MDR) | — | — | ✓ |
| Cyber Insurance Documentation | — | — | ✓ |
| Cloud & Backup | |||
| Cloud Backup (Daily) | ✓ | ✓ | ✓ |
| Disaster Recovery Planning | — | ✓ | ✓ |
| M365 / Google Workspace Admin | — | ✓ | ✓ |
| Compliance & Strategy | |||
| Compliance Support (PHIPA, PIPEDA) | — | — | ✓ |
| vCIO — IT Strategy & Roadmap | — | — | ✓ |
| Monthly price (per user) | $99 min. 5 users | $149 min. 5 users | $199 min. 5 users |
| Get Started | Get Started | Get Started | |
50+ users or several locations? The Enterprise plan combines any of these services with volume pricing. Talk to us →
Calculate Your Monthly Cost
Enter your team size and select a plan to see your exact monthly and annual cost.
Minimum 5 users. Teams of 50+ get Enterprise pricing.
Monthly Cost
$990
billed monthly
Annual Cost Save 2 months
$9,900
billed annually
You save $1,980/year
Enterprise plan
50 users — let's build a plan around your team
Organisations with 50 or more users get volume pricing and a plan shaped to how your teams and locations work — including a co-managed option if you have in-house IT staff.
Get a Tailored Quote →No obligation. It starts with a free IT assessment.
Pricing Questions
What size of business do you work with? +
WiseTech is built for small and medium-sized businesses, and we never turn a business away because of its size. The prices on this page cover teams of 5–49 users. Organisations with 50 or more users — or several locations — are on our Enterprise plan, with volume pricing and a tailored proposal after a free assessment.
Is there a setup or onboarding fee? +
WiseTech charges a one-time onboarding fee to cover the initial environment assessment, documentation, and configuration of monitoring and security tools. The fee varies based on the number of users and complexity of your environment. We will provide a clear quote before you sign anything.
What is the minimum contract length? +
Our standard agreements are month-to-month on the monthly billing plan, or 12 months on the annual plan. Annual contracts receive the equivalent of 2 months free. There are no penalties for leaving after your agreed term.
Can I change plans after signing up? +
Yes. You can upgrade to a higher tier at any time — the new rate takes effect at the start of the next billing cycle. Downgrading is available at renewal. If your business needs change significantly, contact us and we will find the right solution.
What happens if I need to add more users? +
Adding users is straightforward — we simply pro-rate the additional users at your current plan rate for the remainder of the month, then include them in full from the next billing cycle. There is no minimum notice period for adding users.
Do your plans cover remote workers? +
Yes. All WiseTech plans support remote and hybrid workforces. Remote workers receive the same helpdesk support, endpoint protection, and monitoring as office-based staff. For on-site visits, we cover the Mississauga and GTA area.
Not Sure Which Plan Is Right for You?
Book a free assessment and we will recommend the right plan based on your team size, industry, and IT requirements.
Book Your Free Assessment