Client Support
Already a WiseTech client? Here is the fastest way to get help. You will always reach someone who knows your setup.
Call
888-445-9473
Fastest for anything urgent — something is down, or someone can't work.
Info@wisetech.ca
Best for non-urgent requests. Include your name, company, what is happening, and a screenshot if you can.
System Status
status.wisetech.ca
Check whether a service we monitor is having a known issue before you call.
Hours
Monday to Friday, 8:00 AM – 6:00 PM. 24/7 monitoring stays active outside business hours, and emergency support is available on Professional and Advanced plans.
Not a Client Yet?
Book a free IT assessment — a no-obligation review of your setup and a prioritised plan you can keep.
Book Your Free Assessment